Expert Amazon Account Management & Reinstatement Services

An Amazon suspension appeal is a formal request to Amazon's Seller Performance team to reinstate your suspended account or listing. Appeals Doctor specializes in crafting compelling, compliant appeals that address Amazon's concerns. We analyze your suspension notice, identify the root cause, gather necessary documentation (invoices, supplier verification, product authenticity proof), and create a professional plan of action (POA) that maximizes your chances of reinstatement. Our experts have extensive experience with all types of suspensions including counterfeit complaints, intellectual property violations, performance metrics issues, and policy violations.

Amazon account reinstatement timelines vary depending on the violation type and complexity. Simple cases like listing policy violations may be resolved in 24-48 hours, while complex cases involving counterfeit claims, intellectual property complaints, or Section 3 suspensions can take 1-2 weeks or longer. Appeals Doctor works swiftly to submit appeals as quickly as possible, typically within 24 hours of receiving necessary information from you. We also handle all follow-ups and communication with Amazon's Seller Performance team to expedite the process and achieve the fastest possible resolution.

We handle all types of Amazon account suspensions and listing issues, including: counterfeit and inauthentic product suspensions, intellectual property complaints (trademark, copyright, patent infringement), performance metric violations (ODR, late shipment rate, cancellation rate, valid tracking rate), product authenticity and condition complaints, restricted product violations, food safety issues, used sold as new violations, related/linked accounts suspensions, fair pricing violations, review manipulation allegations, ASIN variation suspensions, dropshipping violations, and Section 3 suspensions. We also assist with Seller Central and Vendor Central suspensions, as well as Etsy and Walmart marketplace suspensions.

Our White Glove Account Management provides comprehensive, proactive protection for your Amazon business. This includes 24/7 account health monitoring, immediate response to violations and listing issues, professional appeal drafting and submission, document verification assistance, stranded inventory resolution, compliance updates based on Amazon policy changes, performance metric tracking, listing protection, and direct communication with Amazon on your behalf. We handle everything from minor listing adjustments to major account reinstatements, so you can focus entirely on growing your business while we protect your account health.

Amazon commonly requests invoices from verifiable suppliers (issued within 365 days), supplier contact information and verification, letters of authorization (LOA) from manufacturers or rights holders, product authenticity certificates, product safety testing reports (CPC, GCC, ISO certifications for certain categories), images showing product authenticity and condition, business registration documents, and supply chain documentation. The specific requirements depend on your violation type. Appeals Doctor guides you through exactly what documentation is needed for your specific situation and helps you obtain or prepare compliant documents that meet Amazon's standards.

Absolutely. Many sellers receive initial denials, and Appeals Doctor specializes in successful reappeals. When an appeal is denied, we conduct a thorough analysis to understand why Amazon rejected it, identify gaps in the previous submission, gather additional supporting documentation, restructure the plan of action to better address Amazon's concerns, and resubmit with a stronger, more compelling case. We've successfully reinstated many accounts after multiple denials by refining the approach and ensuring all of Amazon's requirements are met. Denied appeals don't mean the end—they often just need expert refinement.

We continuously monitor Amazon’s updates to ensure our resources reflect the latest guidelines. This way, you’ll always have the latest advice and strategies, so you can confidently manage your account in a fast-changing environment.

After 14 days, you can choose from a variety of affordable plans that suit different business needs. You’ll continue to have full access to our self-guided tools, with the option for additional support for more complex issues.

No, while our platform creates professional, precise appeals tailored to Amazon’s standards, the final decision rests with Amazon. We equip you with the best tools and guidance to improve your chances, but the outcome is ultimately up to them.

Appeals Doctor has an excellent success rate, with a majority of appeals crafted through our platform meeting Amazon’s standards and achieving positive outcomes. However, it’s important to note that the final decision is always made by Amazon, and no service can guarantee approval.