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Your dedicated account health team, on watch around the clock.
Appeals Doctor takes full ownership of your Amazon account health. We monitor every alert, resolve violations before they escalate, and keep your listings compliant — daily, proactively, as an ongoing service. And if a suspension ever happens, our appeal experts handle that too.
Most sellers only call for help after a suspension. Our clients never get to that point. As your account health management partner, we handle issues the day they appear — small violations, listing flags, policy changes — so they never grow into deactivations, frozen funds, or stranded inventory.
Our team watches your account around the clock and handles every alert as it comes in. Performance issues get caught and addressed early — before Amazon takes action.
Violations, listing flags, and compliance notices are worked the same day. You'll know what happened and how we fixed it — without lifting a finger.
We manage all communication with Amazon's Seller Performance team on your behalf, with the documentation and structure Amazon expects, until each issue is fully closed.
Amazon's rules change constantly. We track every policy update and adjust your listings and processes before changes put your account at risk.
This is what most of our clients hire us for: full, ongoing management of their Amazon account health. You get a dedicated expert team that owns your account health end to end — monitoring, resolving, appealing, and preventing — every single day.
Not ready for ongoing management, or facing an emergency today? Our On-Demand service delivers expert, end-to-end help for suspensions, listing removals, and critical violations — the same specialists, engaged for a single issue.
"After multiple listing suspensions, I was overwhelmed. Their team handled everything, and now my store is running smoothly again."
"Running an Amazon store used to be stressful. Now, I can focus on scaling my business while Appeals Doctor oversees the health of my account."
"I used to lose money waiting for Amazon to respond. With Appeals Doctor, my listings get reinstated faster, so I keep making sales."
"Appeals Doctor does the heavy lifting, so I don’t have to worry about account suspensions. It’s an essential service for any Amazon seller."
"Appeals Doctor helped me recover my top-selling listing quickly and stress-free. Their guidance made all the difference in getting things done."
"After multiple listing suspensions, I was overwhelmed. Their team handled everything, and now my store is running smoothly again."
"Running an Amazon store used to be stressful. Now, I can focus on scaling my business while Appeals Doctor oversees the health of my account."
"I used to lose money waiting for Amazon to respond. With Appeals Doctor, my listings get reinstated faster, so I keep making sales."
"Appeals Doctor does the heavy lifting, so I don’t have to worry about account suspensions. It’s an essential service for any Amazon seller."
"Appeals Doctor helped me recover my top-selling listing quickly and stress-free. Their guidance made all the difference in getting things done."
"After multiple listing suspensions, I was overwhelmed. Their team handled everything, and now my store is running smoothly again."
"Running an Amazon store used to be stressful. Now, I can focus on scaling my business while Appeals Doctor oversees the health of my account."
"I used to lose money waiting for Amazon to respond. With Appeals Doctor, my listings get reinstated faster, so I keep making sales."
"Appeals Doctor does the heavy lifting, so I don’t have to worry about account suspensions. It’s an essential service for any Amazon seller."
"Appeals Doctor helped me recover my top-selling listing quickly and stress-free. Their guidance made all the difference in getting things done."
Amazon account health is a full-time job — one you shouldn't be doing. Our clients hand it to us as an ongoing service: we monitor daily, resolve issues proactively, manage compliance, and handle any appeal that's ever needed. You run your business; we protect it.
A+ Content | A-Z Claims | Account Ownership Transfer | Arbitration | Brand Approval | Brand Protection | Brand Registry enrollment | Brand Registry Suspension | Brand Reinstatement / Ungating | Brand Transparency enrollment | Chargeback | Content Creation | FBA Account Suspension | FBA Feedback Removal | FBM Account Suspension | FBM Feedback Removal | Image content | Images | Inventory Appeals - At Risk of Disposal | Listing Creation/Optimization Package | FBM Feedback Removal Storage Increase for FBA Reinstate Product Listing | Listing Variation | Premium A+ Content enrollment | Private Label | Private Label Launch per Listing | Reinstate Product Listing | Seller Account Creation | Storage Increase for FBA | Store Front | Suspended Account | Trademark Application | Video Content | Violation
An Amazon suspension appeal is a formal request to Amazon's Seller Performance team to reinstate your suspended account or listing. Appeals Doctor specializes in crafting compelling, compliant appeals that address Amazon's concerns. We analyze your suspension notice, identify the root cause, gather necessary documentation (invoices, supplier verification, product authenticity proof), and create a professional plan of action (POA) that maximizes your chances of reinstatement. Our experts have extensive experience with all types of suspensions including counterfeit complaints, intellectual property violations, performance metrics issues, and policy violations.
Amazon account reinstatement timelines vary depending on the violation type and complexity. Simple cases like listing policy violations may be resolved in 24-48 hours, while complex cases involving counterfeit claims, intellectual property complaints, or Section 3 suspensions can take 1-2 weeks or longer. Appeals Doctor works swiftly to submit appeals as quickly as possible, typically within 24 hours of receiving necessary information from you. We also handle all follow-ups and communication with Amazon's Seller Performance team to expedite the process and achieve the fastest possible resolution.
We handle all types of Amazon account suspensions and listing issues, including: counterfeit and inauthentic product suspensions, intellectual property complaints (trademark, copyright, patent infringement), performance metric violations (ODR, late shipment rate, cancellation rate, valid tracking rate), product authenticity and condition complaints, restricted product violations, food safety issues, used sold as new violations, related/linked accounts suspensions, fair pricing violations, review manipulation allegations, ASIN variation suspensions, dropshipping violations, and Section 3 suspensions. We also assist with Seller Central and Vendor Central suspensions, as well as Etsy and Walmart marketplace suspensions.
Our White Glove Account Management provides comprehensive, proactive protection for your Amazon business. This includes 24/7 account health monitoring, immediate response to violations and listing issues, professional appeal drafting and submission, document verification assistance, stranded inventory resolution, compliance updates based on Amazon policy changes, performance metric tracking, listing protection, and direct communication with Amazon on your behalf. We handle everything from minor listing adjustments to major account reinstatements, so you can focus entirely on growing your business while we protect your account health.
Amazon commonly requests invoices from verifiable suppliers (issued within 365 days), supplier contact information and verification, letters of authorization (LOA) from manufacturers or rights holders, product authenticity certificates, product safety testing reports (CPC, GCC, ISO certifications for certain categories), images showing product authenticity and condition, business registration documents, and supply chain documentation. The specific requirements depend on your violation type. Appeals Doctor guides you through exactly what documentation is needed for your specific situation and helps you obtain or prepare compliant documents that meet Amazon's standards.
Absolutely. Many sellers receive initial denials, and Appeals Doctor specializes in successful reappeals. When an appeal is denied, we conduct a thorough analysis to understand why Amazon rejected it, identify gaps in the previous submission, gather additional supporting documentation, restructure the plan of action to better address Amazon's concerns, and resubmit with a stronger, more compelling case. We've successfully reinstated many accounts after multiple denials by refining the approach and ensuring all of Amazon's requirements are met. Denied appeals don't mean the end—they often just need expert refinement.
Pricing depends on the service. White Glove Account Health Management is an ongoing engagement scoped to your account's size and complexity; On-Demand services are priced per issue. Visit our Pricing page or contact us for a quote tailored to your store.
Account health management means you hand ongoing responsibility for your Amazon account's health to a dedicated expert team. Appeals Doctor monitors your account 24/7, responds to every alert and violation the day it appears, manages compliance with Amazon's changing policies, communicates directly with Seller Performance, and files appeals whenever needed. It's an ongoing service relationship — not a one-time fix — designed to prevent suspensions rather than react to them.
No, while our platform creates professional, precise appeals tailored to Amazon’s standards, the final decision rests with Amazon. We equip you with the best tools and guidance to improve your chances, but the outcome is ultimately up to them.
White Glove is ongoing: we take over your account health entirely and manage it daily, indefinitely. On-Demand is for a single issue: a specific suspension, listing removal, or violation you need solved now. If you want prevention and peace of mind, choose White Glove. If you have an emergency today, start with On-Demand.
