In the digital age, online reviews wield immense power, influencing consumer decisions and shaping the reputation of businesses. However, not all feedback is accurate or fair. What happens when a customer leaves a negative review that's based on falsehoods or exaggerations? Here's how you can effectively address negative feedback and safeguard your online reputation:
Evaluate the Review: Carefully examine the review to identify inaccuracies or false claims. Look for specific details you can disprove.
Gather Evidence: Collect any documentation that…