If you receive negative feedback as a seller on Amazon, it’s natural to want to try to remove it. However, it’s important to understand that Amazon has strict policies in place when it comes to feedback removal, and not all negative feedback can be removed.
So, what are the rules for Amazon feedback removal, and how can you go about getting negative feedback removed?
According to Amazon’s policies, feedback can only be removed if it meets one of the following criteria:
- It contains inappropriate language or content that violates Amazon’s policies.
- It contains personal information, such as a name or phone number.
- It was left by a buyer who was not eligible to leave feedback (for example, if they received the product for free in exchange for a review).
If your feedback meets one of these criteria, you can request that it be removed by contacting Amazon’s customer service team. Amazon will then review your request and make a decision based on the specific circumstances of the case.
It’s worth noting that Amazon is generally hesitant to remove feedback, and they will only do so in cases where it is clearly against their policies. If your feedback does not meet the criteria listed above, it is unlikely that Amazon will remove it.